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Five short, practical guides that cover most of what owners and shops ask us about.

Try "mileage", "tier", "transfer", or "QuickBooks".

01 · Getting Started Adding your first VIN and running your first report Sign up, decode a VIN, save it to your garage, and pull a free VIN Intelligence report — all in under 10 minutes. 02 · Plans Understanding your tiers — what each plan includes and how to upgrade Owner Free $0 (free for 3 months), Owner Pro $9.99, Shop Starter $49.99, Shop Pro $99 — what each tier unlocks and how to switch. 03 · Shop Setup Shop setup — first work order, adding staff, connecting QuickBooks Configure your shop profile, create your first work order, invite staff, and sync invoices to QuickBooks or FreshBooks. 04 · IRS Mileage IRS mileage tracking — logging trips, exporting your annual report What the IRS requires, how to log trips per vehicle, and how to export a clean year-end report for your accountant. 05 · Ownership Ownership transfer — claiming, transferring, and resolving conflicts How to claim a VIN, transfer it when you sell, and how the audit log resolves competing ownership claims.

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